Returns & Exchanges
At Hyperkin Store, we stand by our hardware and accessories with a 30-day satisfaction guarantee for all authentic gaming gear. If you are not completely satisfied with your purchase, you can return your items in their original packaging for a full refund or exchange.
Initiate Your Request
Log into your account portal or contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Pack Your Gear
Securely pack the items in their original retail packaging, ensuring all cables, manuals, and components are included to avoid restocking fees.
Ship to Hyperkin
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
Inspection and Refund
Once our technicians verify the condition of the returned electronics, we will process your refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing